Privacy Policy

At TailorThis, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or make a purchase. By using our site and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several types of information to provide and improve our services to you:

Personal Information

When you place an order or create an account, we may collect the following personal information:

  • Name
  • Email address
  • Phone number
  • Shipping and billing addresses
  • Payment details (credit card, PayPal, etc.)
  • Order history

Non-Personal Information

We may also collect non-personal information such as:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited on the site
  • Cookies and usage data

2. How We Use Your Information

We use your personal information for the following purposes:

  • Order Processing: To process and fulfill your orders, including shipping and billing.
  • Customer Support: To respond to your inquiries, support requests, and resolve any issues.
  • Marketing and Promotions: To send you newsletters, special offers, or promotional emails. You can opt-out of marketing emails at any time.
  • Improving Our Website: To personalize your experience on our site and improve the functionality of our services.
  • Compliance: To comply with legal obligations and protect against fraud.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

  • Service Providers: We share your information with trusted third-party companies that perform services on our behalf, such as payment processors, shipping companies, and email service providers. These third parties are obligated to keep your information confidential and secure.
  • Legal Compliance: We may disclose your personal information if required to do so by law or in response to valid legal requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us analyze web traffic, remember your preferences, and improve user experience.

You can choose to disable cookies through your browser settings, but this may affect the functionality of the website.

For more information on our use of cookies, refer to our Cookie Policy.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular monitoring of our systems.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

6. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can request that we correct or update any inaccurate or incomplete personal data.
  • Deletion: You can request that we delete your personal data, subject to certain legal obligations.
  • Opt-Out of Marketing: You can opt out of receiving marketing emails at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.
  • Data Portability: You may request a transfer of your personal data to another service provider in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us at service@tailorthis.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies before providing any personal information.

8. Children's Privacy

TailorThis does not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information from a child under 13 without verification of parental consent, we will delete that information as soon as possible.

9. International Transfers

As a global business, we may transfer your personal data to servers located outside your country of residence, including countries with different data protection laws. By using our website, you consent to such transfers and agree that we will take steps to ensure your data is treated securely and in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us:

  • Email: service@tailorthis.com
  • Phone Number: +86 13715190450
  • Company Address: Block A, 001197, Innovation Center, Hengyang Hi-Tech Zone, Hunan Province, China, 421000